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OPERATIONAL LAYERS
OF A HOSTING

How do the 4 layers work?

No matter what size hosting company you select, the structure of the operating model is the same.

The key for your business is to select a server company that will solve your hosting problems when they appear.

WEB DEVELOPER

Regularly it is the person who built the website or the hosting company who offers you Dedicated Support.

The main functions are to manage the space with cPanel and keep the website free of viruses and spyware, general maintenance, data recovery plan, and first layer of security and prevention when something happens.

To learn more, see Dedicated Support.

Your Web Developer or Domiserver represent and can solve 99% of the problems in this layer.

When the limitations of this layer do not allow it, we proceed to the next layer Customer Service.

Customer Service

When you contact your hosting company, it is usually an independent work unit that may operate in India, Mexico, Ukraine, England, or the United States.

These people are in charge of answering frequently asked questions about your hosting, such as keys, license renewal, and recurring solutions.

Domiserver represents and can solve 99% of the problems in this layer.

When the limitations of this layer do not allow it, we proceed to the next Integral Solutions layer.

INTEGRAL SOLUTIONS

This layer is in charge of the critical part of the server from the creation of accounts, virus cleaning on the server, maintaining cleanliness, codes, PHP versions, taking care of or repairing the reputation of an IP, balancing loads, etc.

We have access to inventories in the data centers which allows us to select the best solution that the client needs within their budget.

Domiserver represents and can solve 99% of the problems in this layer.

When the limitations of this layer do not allow it, we proceed to the next Data Center layer.

ACCESS TO SERVERS

Sometimes a server needs to have a physical part replaced in the Data Center.

Only people authorized by our providers have access to the 16 Data Centers across 4 continents.

Domiserver makes sure to have direct communication channels when this situation is required.

If you want to know more: 18 Data Centers on 4 Continents

If you don't know where to start ...

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